FAQ & Help

An MSP, or Managed Service Provider, is a company that provides IT services and support to businesses. At Help4IT, we offer a wide range of IT services, including network management, cybersecurity, cloud solutions, and IT consulting.

Help4IT has over 15 years of experience in providing exceptional IT support and services. We offer personalized IT solutions and a dedicated team committed to your success.

We serve a diverse range of industries, including finance, healthcare, recruitment, retail, and more. Our tailored IT solutions can meet the specific needs of various business sectors.

Onsite IT support involves our technicians physically coming to your location to resolve issues, while remote support allows us to assist you remotely via secure connections. The choice depends on the nature of the problem and your preference.

We implement advanced cybersecurity measures, including threat detection, data encryption, and access controls. Our services are designed to protect your business from cyber threats and ensure compliance with data privacy regulations.

Yes, we offer cloud computing solutions. We work with leading cloud providers like Amazon Web Services (AWS), Microsoft 365/Azure, and Google Cloud Platform to tailor cloud solutions to your business needs.

The ACSC Essential 8 is a cybersecurity framework endorsed by the Australian government. It provides guidelines for securing IT systems. Implementing Essential 8 measures helps protect your organization from cyber threats.

Yes, we offer data backup solutions and disaster recovery planning to ensure your data is protected and your business can quickly recover from unexpected incidents.